How do I contact Victaulic for support?
Use the “Report Issue” button and an email will be created to our Victaulic Software email address and tell us your issue. You can also contact Victaulic at any time via phone or email. All [...]
Is any additional training available?
Customized training on Victaulic Tools for Revit is available upon request. Please visit www.victauliccps.com to learn more about the available training options provided by Victaulic.
Are there any instructions or videos available?
Yes, we have PDF instructions as well as video instructions on each feature. Instructions on how to access the instructional videos will be supplied upon purchase.
Is there a project template supplied?
We will be supplying both an imperial and metric template including Victaulic families, configured pipe types, defined services, and custom annotation families. The templates will be preloaded [...]
Where can I find Victaulic families?
The Component tool bar will automatically load and place the family in your project as you select the family from the ribbon. If the family exists in your project, the existing family will be [...]
Will the tools work with metric and imperial projects?
Yes, metric and imperial units are supported.
Will the tools work with any manufactures families?
Yes, the tools will work with any family used in pipe routing. The toolbar comes equipped with over 100 Victaulic families, but other manufacturers are fully supported.
Is 32bit and 64bit Windows supported?
Yes, both 32 and 64 bit are supported.
How does the licensing work?
Currently, one license is required per each computer running the tools.
